10 Things Providers Can Do to Make Patients Happier

New technologies and nice amenities go a long way in creating a positive experience for patients and providers. But the things that really make patients happy are free. Below is a list of things providers can do—from simple courtesies to sincere empathy—that go a long way in engendering patient trust, referrals, and satisfaction.

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The Healthcare Journey of Elias A.

Elias A. was experiencing the perfect storm of bad health and lack of access to culturally competent healthcare. The 71-year-old Hispanic man had end-stage renal disease, uncontrolled diabetes and high blood pressure. He also was suffering from undiagnosed depression with social and cultural factors impacting his overall health.

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Depression is at work in the workplace

According to an article in mentalhealthamerica.net, clinical depression has become one of America’s most costly illnesses. Left untreated, depression is as expensive as heart disease or AIDS to the US economy, costing over $51 billion in absenteeism from work and lost productivity and $26 billion in direct treatment costs.

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Equality Health believes in Wellness AtoZ!

Equality Health is excited to partner with Wellness AtoZ, a program through the Greater Phoenix Chamber Foundation that offers free solutions for businesses who believe in making Arizona and the Greater Phoenix region a destination for healthy talent and a healthy community.

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